Michael Raymond Salon

Your Salon Experience

We wish to make every visit to our salons an enjoyable and pleasant experience. To help us know what went right and what needs improving, please take the time to fill out our survey. Your answers go directly to our owners Michael Taylor and Raymond Pardue. Thank you in advance for your input.

Which of our locations did you visit?

Are you a new guest to our salon?

GUEST RELATIONS

Was it simple to book an appointment with us?

Did you make your appointment over the phone?

Did you make your appointment when you were in for your previous visit?

Was our Front Desk staff able to accommodate your service request?

Did we call you to confirm your appointment?

Did our Front Desk staff greet you upon your arrival?

Did they offer you a beverage?

Team member who assisted you on our Front Desk?

Do you have any comments or suggestions regarding the above?

HAIR SERVICES

Was your stylist on time?

Did your stylist consult with you prior to beginning your service?

For Haircut Clients only – Did you receive a scalp massage?

For Chemical Service Clients – Did you receive a hand massage?

Were you informed what shampoos and conditioners we were using during your shampoo service?

Did your stylist inform you regarding the styling products he/she used so you could replicate your hair style at home?

For Chemical Service Clients Only ? Did we style out your hair at the end of your service?

Did your stylist touch-up your makeup during your service?

Did your stylist coordinate your next appointment and your retail needs through our front desk staff?

Have you enjoyed your hair?

Who was your stylist?

Do you have any comments or suggestions regarding the above?

HOW DID WE DO?

Was our salon clean?

Were we professional?

Did we meet your expectations?

Would you refer a friend?

What did you enjoy most about your visit?

Would you like us to contact you regarding your visit?

Name

Phone Number